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TV spots are the number one way people learn about new pharmaproducts. 3hree: Pharmaproduct websites are not listed as a top online health resource even when looking for information on a specific product. 8ight: The number one way people learn about new pharmaproducts is via TV.
The messages that DTC marketers develop and usually tested, again and again, aren’t as effective as we thought they were. To their doctors for problems, follow-ups, and treatments because of the pandemic. The other issue that is making DTC marketing more could be data overload and balancing ROI with online health seeker needs.
There’s quite a debate in the CPG world about the investment in digital marketing. However, with pharma brands, online is essential to a successful marketing strategy. Over 95% of people, when hearing about new treatment options, will go online BEFORE asking their doctor for/about the product.
As we look forward to 2021 DTC marketers should be noting the changes in consumer attitudes and the way they request new treatments. Yes, telehealth has grown substantially, but that’s because patients are afraid of going into doctor’s offices. Let’s be clear about pharmaproduct websites.
HERE’S THE PITCH: Guidelines surrounding effective frequency are different by every advertised product. For pharmaproducts, effective frequency is, for example, the frequency at which someone is going to go online to learn more about your product. TV alone is not going to sell your product.
share of the advertising market as a whole. However, recent trends indicate that healthcare marketers are shifting more dollars to digital ads. The shift to digital advertising doesn’t make sense when pharmaproduct websites don’t meet consumers’ needs. Pharma websites should NOT be stagnant.
2wo: The pharmaproduct website is a living entity. DTC marketers need to listen to what people ask about treatments on websites like Google Trends. Content that’s not being read needs to be removed and added as the noise around your product increases. 5ive: We want to know about your target market.
I’ve seen and researched cases where some products have really benefitted from DTC while others have not. DTC marketers who believe that DTC is essentially the same as before the pandemic are failing to recognize significant shifts in patient behavior regarding prescription drugs. Is TV the best channel?
Today, colossal budget product launches are not returning the same ROI as before. Product launches are going to need to be micro-targeted to specific audiences. What is the definition of a successful pharmaproduct launch? HCP marketing is changing very quickly. The other challenge is going to be flexibility.
This could especially be true for pharma TV ads which seem to run back to back to back. Doe the DTC marketers for brands like Tepezza believe that increased frequency is going to lead to new Rxs for a small number of people who have the health condition? So why do DTC marketers keep running the same spots again and again?
Online health seekers trust pharmaproducts but find product websites hard to read and inconsistent with their needs. Nobody will see an online ad for a prescription drug and ask their doctor about it without doing some research first. Online ads for prescription drugs are unique.
The global pandemic has caused pharma companies to invest in digital marketing, as healthcare systems across the world adapt to strict lockdown rules. With medical staff working tirelessly and lockdown restrictions in place across the world, the way pharmamarkets medications has changed, too.
DTC marketers will do a lot of research on brand messaging, but what’s really important is what action your target audience will take due to being exposed to your message. Under no circumstances should ANY DTC marketer believe that a patient is going to ask their doctor about/for your product as a result of seeing your DTC TV ad.
The FDA should require every pharmaproduct website to devote part of its content to prevention and the importance of exercise. People are looking for credible sources of health information, so by becoming the “go-to source” for health information, pharma can exceed brand metrics.
Pharma TV ads drive people online to search for more information. Safety pages on Pharmaproduct websites continue to have high utility. Only requirement in TV ads should be for “boxed” products. If the FDA understood consumer behavior like marketers instead of scientists, they would understand how DTC works.
Pharmaproduct websites need to evolve and become a credible source of inline health information for people who are often lost in bad information online. Pharmaproduct websites have always had one objective: get the website visitor to ask their doctor for an Rx. What is the ROI of Engagement?
For that, you need to reach as many doctors as possible who will endorse your products. Since the competition is fierce, your success depends on conveying and convincing doctors about the effectiveness and quality of your products. Getting doctor referrals-the old way. Today’s marketing mantra.
Where does pharma’s responsibility in this area? Most people who go to pharmaproduct websites already have a health problem and they are looking for solutions. Yes, pharma is filling a need of the market but should they also remind patients that some chronic health issues are in their control?
Consistently we heard that they like images of real patients or a REAL doctor with one key message communicated. Email is still a great digital marketing tool, and our audiences felt that if the email contained updated health information and tips for living with certain health problems, they would open and read it.
Earlier, the person had to fix an appointment with the doctor while seeking treatment for an ailment. Hence, doctors suggest the patients these healthcare apps. They make things simple for both doctors as well as patients. Also Read: How to Startup Pharma Franchise Marketing? Personalized health tracking.
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Don (PMN): Hi good morning everyone, welcome to the pharmamarketing podcast. My background for decades now is in the pharmamarketing and branding space, working with all sorts of pharmaproducts, devices, diagnostics. Bob and Mark thanks for joining us today. Bob (83Bar): Great to be here.
The idea that the same consumer who was gleefully clicking a remote to escape from TV ads was going to click a mouse to interact with online ads joyfully will go down as one of the great marketing fantasies of all time. It’s estimated that DTC marketers spend at least 76% of their budgets on TV ads.
A cat flipping a coin would be right 50% of the time yet DTC marketers have pouring money into online ads. First, they asked marketers and agency executives how many minutes a day they thought people spent watching video on demand. The industry continues to waste marketing budgets on what is essentially organized crime.”
I’ve been a huge supporter of having pharmaproduct websites include more health information, including informing people of the dangers of preventative health problems. Pharma should strive to get patients off some prescription drugs because they lost weight and are eating well, but we know that’s not going to happen.
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